Keeping owners and guests happy so they return every year and continue to pay their maintenance fee is key to the long-term viability of any resort.
This can only be achieved if the management team provides a memorable and hospitality-focused holiday experience on site and by regularly communicating with owners so they know what is happening at their resort.
Whether it is regular communication by phone, email, letter, online, or just making sure that resort staff always have a friendly smile, Resort Solutions Limited aims to over-deliver in this area.
Resort Solutions Limited offers superior customer service using robust technology to ensure your owners are happy, occupancy levels are high and the highest standards of hospitality are achieved.
Resort Solutions Limited offers:
- U.K. call centre to service your owners’ needs
- Experienced and well-trained customer services staff
- Reservation services for all product types including fixed, floating and points
- Inventory management for rentals and sales solutions
- Information technology including a detailed member database and electronic communications
