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Resort Management - Membership Services

Outstanding customer service is the only way to keep your customers truly happy and it is critical for the long term viability of any resort or owners association/committee. 

Whether it is by phone, email, mail or in person – Resort Solutions aims to over-promise and over-deliver in this key area. We provide superior customer service using robust technology to ensure that your occupancy levels stay high and your owners stay happy – and continuing to pay their maintenance fees every year.

Resort Solutions offers:

• UK call centre to service your owners’ needs 
• Fully trained staff that can handle all types of owner enquiries – French and Spanish also spoken
• Reservation services - reservation, fixed, floating and points
• Inventory management - rentals and re-sales
• Information technology - member database and electronic communications
• Collection through direct debit, credit card or on-line